Think about how different life is in Miami compared to Minneapolis: hot versus cold, sandals versus snow boots, Dolphins versus Vikings, and the list can go on. Now, consider those types of differences all across the country, and then the world. Where we live shapes what we need, want, and buy.
That’s where geographic segmentation can be a powerful marketing tool for meeting your customers where they are, literally.
Explore geographic segmentation examples and learn how to use these tactics effectively to grow your business.
What is geographic segmentation?
Geographic segmentation is a marketing strategy that divides your target audience based on geographic location—such as country, state, city, region, climate zone, or time zone—to refine your marketing efforts. Whether it’s adjusting campaign messaging by season, scheduling marketing assets by time zone, or using local references to appeal to cultural preferences, you can increase relevance, improve engagement, and drive better results.
This kind of marketing segmentation can draw from geographic data sources like market research, customer surveys, IP-based location tracking through tools like Google Analytics or Shopify Analytics, and third-party data providers. For small ecommerce businesses, geographic segmentation doesn’t require a large marketing budget, since you can easily collect geographic data through order histories, shipping information, and website traffic.
Geographic segmentation is just one way you can group customers based on shared characteristics; other methods include psychographic, behavioral, and demographic segmentation. Using all four together can help you better understand and reach your audience.
Benefits of geographic segmentation
Here are a few reasons to specifically add geographic segmentation into your marketing campaigns:
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Optimizes your budget. Instead of spending money advertising to a broad audience, you can focus your marketing budget on geographic segments that actually show interest, demand, and high conversion potential.
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Sharpens business decisions. From product development to store placement, geographic insights help businesses identify what sells best, where demand is rising, and how to stock, price, and staff accordingly.
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Reaches new customers. Geographic data can show spikes in website traffic, purchase behavior, or social media engagement from unexpected regions. This can open the door for expansion, new localized campaigns, more product testing, and entirely new revenue streams.
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Builds customer loyalty. By aligning your brand with the cultural norms and preferences of each geographic location, customers feel seen, not sold to. This authenticity can support brand loyalty and encourage repeat purchases.
Geographic segmentation variables
Five common variables can help businesses tailor marketing messages and product offerings to customers in different regions:
Location
Location is one of the simplest ways to segment an audience. It captures regional identity and local context to help brands tailor messaging, availability, and even pricing to match regional trends or regulations.
Take the real-world example of food delivery service Postmates partnering with ad agency 180LA to create a hyper-localized campaign for Los Angeles and New York City. Through market research, it identified trends and crafted headlines that spoke to audiences in both major cities. In NYC, potential customers were entertained with headlines like “Everyone’s in the Hamptons but you. Rosé. We get it.” Meanwhile, cheeky headlines like “When you’re ‘vegan’ but you’re drunk. Carnitas tacos. We get it,” poked fun at the health and wellness culture of LA.
Climate
Climate focuses on weather patterns and environmental conditions, such as temperature, humidity, and seasonal change. If you’ve ever endured sweltering heat or a frigid apartment in the winter, you can see how climate affects what people need throughout the year, their routines, and even their emotional state. Market research company Numerator even found that temperature changes can account for a fifth of purchasing shifts in categories like health, beauty, and groceries.
Ad agency Copacino Fujikado effectively leaned into geographic climate segmentation when working with the city of Seattle to promote tourism. Rather than shy away from Seattle’s notorious rain, Copacino Fujikado created an experiential campaign featuring “rain booths” strategically placed in hot areas, like Scottsdale, Arizona, and Venice Beach. The cool mist in the booths replicated Seattle’s cooler temperatures and encouraged potential customers to consider escaping from the heat for the fall travel season.
Population
Population describes the density and lifestyle of an area: urban, suburban, or rural. It reflects how people live and interact with their surroundings, influencing delivery expectations, product preferences, and media habits. For example, two-day delivery might appeal more to a rural audience where stores are further away, while messaging about large deliveries might appeal to more urban areas where they may not have a car to pick something up, like furniture.
Culture
Cultures vary based on geographic region and social environment. Understanding a culture requires deep market research and nuance to make sure you’re connecting authentically with rather than just selling at a specific audience. McDonald’s, for example, uses geographic segmentation to adapt offerings based on the culture of certain locations, like India. Respecting both the Hindu and Muslim faiths, McDonald’s serves neither beef nor pork and offers vegetarian burgers and chicken options in those locations.
Language
Language plays a direct role in how customers perceive and engage with your brand, and research from the American Marketing Association shows that consumers respond better to messages in their native language. Even within the same country, like the US, with somewhere between 350 and 430 languages spoken nationwide, language preferences and concentrations may vary. For example, an internet company might run Spanish-language ads in Houston neighborhoods with large Hispanic populations to better connect with local audiences and improve response rates.
How to build a geographic segmentation strategy
- Conduct market research
- Define your segmentation criteria
- Tailor your marketing strategy by region
- Customize product offerings or promotions
- Collect feedback and adjust
Geographic segmentation is especially effective for ecommerce businesses with access to real-world geographic data. Here are some steps for putting it to work:
1. Conduct market research
Use tools you’re likely already using—like Google Analytics, Shopify Reports, and social media insights—to see not only where your customers are located, but how they behave in different regions, such as which areas have higher click-through rates, email signups, or conversion rates. Observing traffic sources, sales by region, and engagement by location can help you zero in on consumer behavior tied to geographic location. The US Census can also be a useful, free tool to explore how populations change by state and city, like their income or education level.
2. Define your segmentation criteria
Choose the geographic segmentation variables that most directly impact your product’s performance and your customers’ buying behavior. Think about what matters to both your business and your audience, such as climate, language, population type, or location. For example, do certain items perform better in cold climates, or does your audience need content in multiple languages? Start by selecting one or two key variables that align with your goals, then build your segments from there.
3. Tailor your marketing strategy by region
Customize messaging and send times to suit each geographic segment. Highlight relevant products (like winter gear in the North or lightweight fabrics in the South), and use language and references that reflect local culture.
Start with one region and create targeted campaigns or flows, such as localized email subject lines or regional landing pages. Watch how they perform and refine as you scale.
4. Customize product offerings or promotions
Align your featured products or bundles with the unique needs of each region. Promote specific styles, sizes, or product types depending on location (e.g., rural areas may favor practicality, cities might prioritize trendiness). Consider exclusive regional discounts or fast shipping offers.
This level of customization increases relevance and strengthens local engagement.
5. Collect feedback and adjust
Use surveys, reviews, and post-purchase questions to gather feedback from customers in different locations. Ask how products meet their local needs or what could be improved. Use those insights to refine your offers and messaging.
Over time, this feedback loop will help you build a more responsive and effective geographic segmentation strategy.
Geographic segmentation FAQ
What are the primary types of market segmentation?
There are four main types of segmentation in marketing that help businesses tailor their marketing strategies to better reach and serve their target market: Geographic (where they live), demographic (who they are), psychographic (what they believe), and behavioral (why they purchase).
What’s an example of geographic segmentation?
One of the best real-world examples of geographic segmentation is Postmates’ “We Get It” campaign. Postmates used geographic data and market research to understand how cultural differences and local culture shaped preferences in specific regions like Los Angeles and New York City. From there, they developed a tongue-in-cheek campaign that spoke to each city, like being vegan in LA and visiting the Hamptons in New York.
What are the pros and cons of geographic segmentation?
Like any segmentation strategy, geographic segmentation has advantages and limitations. Some of the benefits of geographic segmentation include more relevant marketing messages, optimized marketing budgets, smarter business decisions, insights into new opportunities, and opportunities for testing and validating marketing strategies. On the other hand, geographic segmentation can be challenging in that it can get complex to execute at scale, it’s tempting to oversimplify audiences based on location, and it may not work for all industries as effectively.